CHALLENGING BULLWHIP EFFECT DYNAMICS WITHELECTRONICALLY ENABLED-SUPPLY CHAIN MANAGEMENT SYSTEMS

Risk Governance & Control: Financial Markets & Institutions

关键词: Business-to-Business IT;    Electronic Integrated Supply Chain Systems;    FMCG Industry;    Information Technology;    Integrated Supply Chain;   

DOI  :  10.22495/rgcv6i4c2art1

学科分类：社会科学、人文和艺术（综合）

来源: Virtus Interpress

【 摘 要 】

The bullwhip effect shows the dynamics of accumulating order rate that exceeds the tentatively stable actual demand rate. This paper aimed to assess the relative role of e-SCM systems as consumer demand orders cascading upstream supply chain network. The study’s population, consisting of the managers (senior and functional levels) including supervisory level (non-managerial) from retail sales, logistics, warehousing, marketing, manufacturing and IT hubs organisations, comprised of 460 respondents. In order to achieve the paper’s objective, the researcher developed and distributed a survey questionnaire and collected and analysed the data using Statistical Package for the Social Sciences (SPSS). The empirical results from the study reveal that business-to-business information technology (B2BIT) diffusion frequencies have an effect on supply chain performance and e-SCM implementation promotes connectivity among supply chain partners to entrench commitment of the exchanged demand order information to mitigate the bullwhip effect.

【 授权许可】

CC BY-NC