Improving Patient Experiences and Outcomes Through Personal Care Aide Training:

Journal of Patient Experience

Clare CLuz¹ 

关键词: patient safety;    personal care assistance;    eldercare workforce development;    training;    falls;    ED visits;    quality of care;    client outcomes;   

DOI  :  10.1177/2374373517724349

学科分类：医学（综合）

来源: Sage Journals

【 摘 要 】

Introduction:The rapidly aging US population is resulting in major challenges including delivering quality care at lower costs in the face of a critical health-care workforce shortage. The movement toward home care has dramatically increased the need for qualified, paid personal care aides (PCAs). Adequate PCA training that focuses on skills for person-centered, at home support is an imperative. This study provides evidence that clients of PCAs who have completed a comprehensive, evidence-based PCA training program, titled Building Training…Building Quality (BTBQ), report higher satisfaction and better health outcomes, compared to clients of PCAs with lesser or other training.Methods:A mixed-methods, quasi-experimental design was used to compare self-reported survey responses from clients of BTBQ-trained PCAs (treatment group) with responses from clients of non-BTBQ-trained PCAs (control group).Results:Clients of BTBQ-trained PCAs had significantly fewer falls and emergency department visits compared to c...

【 授权许可】

CC BY