期刊论文详细信息
Patient Safety in Surgery
Quality review of an adverse incident reporting system and root cause analysis of serious adverse surgical incidents in a teaching hospital of Scotland
Afshin Alijani4  Kevin Beatson3  Christos Skouras2  Maziar Khorsandi1 
[1] Department of Cardiothoracic Surgery, Royal Infirmary of Edinburgh, 51 Little France Crescent, Old Dalkeith road, Edinburgh, EH16 4SA, UK;Department of General Surgery, Royal Infirmary of Edinburgh, 51 Little France Crescent, Old Dalkeith road, Edinburgh, EH16 4SA, UK;Department of Orthopaedic Surgery, Royal Infirmary of Edinburgh, 51 Little France Crescent, Old Dalkeith road, Edinburgh, EH16 4SA, UK;Department of Surgery, Ninewells Hospital, Dundee, DD1 9SY, UK
关键词: Adverse incidents;    Incident reporting;    Root cause analysis;    Harm reduction;    Risk management;   
Others  :  790337
DOI  :  10.1186/1754-9493-6-21
 received in 2012-06-08, accepted in 2012-08-22,  发布年份 2012
PDF
【 摘 要 】

Background

A significant proportion of surgical patients are unintentionally harmed during their hospital stay. Root Cause Analysis (RCA) aims to determine the aetiology of adverse incidents that lead to patient harm and produce a series of recommendations, which would minimise the risk of recurrence of similar events, if appropriately applied to clinical practice. A review of the quality of the adverse incident reporting system and the RCA of serious adverse incidents at the Department of Surgery of Ninewells hospital, in Dundee, United Kingdom was performed.

Methods

The Adverse Incident Management (AIM) database of the Department of Surgery of Ninewells Hospital was retrospectively reviewed. Details of all serious (red, sentinel) incidents recorded between May 2004 and December 2009, including the RCA reports and outcomes, where applicable, were reviewed. Additional related information was gathered by interviewing the involved members of staff.

Results

The total number of reported surgical incidents was 3142, of which 81 (2.58%) cases had been reported as red or sentinel. 19 of the 81 incidents (23.4%) had been inappropriately reported as red. In 31 reports (38.2%) vital information with regards to the details of the adverse incidents had not been recorded. In 12 cases (14.8%) the description of incidents was of poor quality. RCA was performed for 47 cases (58%) and only 12 cases (15%) received recommendations aiming to improve clinical practice.

Conclusion

The results of our study demonstrate the need for improvement in the quality of incident reporting. There are enormous benefits to be gained by this time and resource consuming process, however appropriate staff training on the use of this system is a pre-requisite. Furthermore, sufficient support and resources are required for the implementation of RCA recommendations in clinical practice.

【 授权许可】

   
2012 Khorsandi et al.; licensee BioMed Central Ltd.

【 预 览 】
附件列表
Files Size Format View
20140704234433515.pdf 393KB PDF download
Figure 3. 77KB Image download
Figure 2. 19KB Image download
Figure 1. 26KB Image download
【 图 表 】

Figure 1.

Figure 2.

Figure 3.

【 参考文献 】
  • [1]Braithwaite J, Westbrook M, Travaglia J: Attitudes toward the large-scale implementation of an incident reporting system. Int J Qual Health Care 2008, 20(3):184-191.
  • [2]Vincent C, Neale G, Woloshynowych M: Adverse events in British hospitals: preliminary retrospective record review. BMJ 2001, 322(7285):517-519.
  • [3]Thomas EJ, Studdert DM, Runciman WB, Webb RK, Sexton EJ, Wilson RM, et al.: A comparison of iatrogenic injury studies in Australia and the USA. I: Context, methods, casemix, population, patient and hospital characteristics. Int J Qual Health Care 2000, 12(5):371-378.
  • [4]Gawande AA, Thomas EJ, Zinner MJ, Brennan TA: The incidence and nature of surgical adverse events in Colorado and Utah in 1992. Surgery 1999, 126(1):66-75.
  • [5]Nicolini D, Waring J, Mengis J: Policy and practice in the use of root cause analysis to investigate clinical adverse events: mind the gap. Soc Sci Med 2011, 73(2):217-225.
  • [6]Shojania KG, Duncan BW, McDonald KM, Wachter RM, Markowitz AJ: Making health care safer: a critical analysis of patient safety practices. Evid Rep Technol Assess (Summ) 2001, 43:1-668. i-x
  • [7]Neal LA WD, Trevor H, Porter M, Hill D: Root cause analysis applied to the investigation of serious untoward incidents in mental health services. PsychiatricBulletin. 2004, 28:75-77.
  • [8]Vincent CA: Analysis of clinical incidents: a window on the system not a search for root causes. Qual Saf Health Care 2004, 13(4):242-243.
  • [9]Choksi VR, Marn C, Piotrowski MM, Bell Y, Carlos R: Illustrating the root-cause-analysis process: creation of a safety net with a semiautomated process for the notification of critical findings in diagnostic imaging. J Am Coll Radiol 2005, 2(9):768-776.
  • [10]Braithwaite J, Westbrook MT, Mallock NA, Travaglia JF, Iedema RA: Experiences of health professionals who conducted root cause analyses after undergoing a safety improvement programme. Qual Saf Health Care 2006, 15(6):393-399.
  • [11]Kingsbury N: : VA patient safety program - A cultural perspective at four medical facilities. The United States Government Accountability Office. Report number: GAO-05-83; 2004.
  • [12]Stecker MS: Root cause analysis. J Vasc Interv Radiol 2007, 18(1 Pt 1):5-8.
  • [13]Rogers SO Jr, Gawande AA, Kwaan M, Puopolo AL, Yoon C, Brennan TA, et al.: Analysis of surgical errors in closed malpractice claims at 4 liability insurers. Surgery 2006, 140(1):25-33.
  • [14]Reason J: Human error: models and management. BMJ 2000, 320(7237):768-770.
  • [15]Wu AW, Lipshutz AK, Pronovost PJ: Effectiveness and efficiency of root cause analysis in medicine. JAMA 2008, 299(6):685-687.
  • [16]Vincent C: Understanding and responding to adverse events. N Engl J Med 2003, 348(11):1051-1056.
  • [17]Williams PM: Techniques for root cause analysis. Proc (Bayl Univ Med Cent). 2001, 14(2):154-157.
  • [18]Taylor-Adams SVC: Systems analysis of clinical incidents: the London protocol. Clin Risk. 2004, 10:211-220.
  • [19]Reason J: Human Error. New York: Cambridge University Press; 1990.
  • [20]Stanhope N, Crowley-Murphy M, Vincent C, O'Connor AM, Taylor-Adams SE: An evaluation of adverse incident reporting. J Eval Clin Pract 1999, 5(1):5-12.
  • [21]Wallace LM SP, Earll L: Evaluation of the NPSA's 3 day RCA Programme. Report to the Department of Health Patient Safety Research Programme. Coventry: Coverty University; 2006.
  • [22]Wallace LM: From root causes to safer systems: international comparisons of nationally sponsored healthcare staff training programmes. Qual Saf Health Care 2006, 15(6):388-389.
  文献评价指标  
  下载次数:37次 浏览次数:6次