期刊论文详细信息
Implementation Science
Knowledge brokers in a knowledge network: the case of Seniors Health Research Transfer Network knowledge brokers
Paul Stolee4  Megan Harris1  Elizabeth Lusk3  James Conklin2 
[1] Alzheimer’s Knowledge Exchange, 20 Eglinton Avenue West, Suite 1600, M4R 1K8, Toronto, ON, Canada;Department of Applied Human Sciences, Concordia University, 1455 de Maisonneuve Blvd. West, H3G 1M8, Montréal, QC, Canada;Canadian Dementia Resource and Knowledge Exchange, Windsor, Canada;Schlegel-University of Waterloo Research Institute for Aging, 325 Max Becker Drive, Suite 202, N2E 4H5, Kitchener, ON, Canada
关键词: Knowledge network;    Community of practice;    Knowledge translation;    Knowledge exchange;    Knowledge broker;   
Others  :  813827
DOI  :  10.1186/1748-5908-8-7
 received in 2011-11-28, accepted in 2013-01-08,  发布年份 2013
PDF
【 摘 要 】

Background

The purpose of this paper is to describe and reflect on the role of knowledge brokers (KBs) in the Seniors Health Research Transfer Network (SHRTN). The paper reviews the relevant literature on knowledge brokering, and then describes the evolving role of knowledge brokering in this knowledge network.

Methods

The description of knowledge brokering provided here is based on a developmental evaluation program and on the experiences of the authors. Data were gathered through qualitative and quantitative methods, analyzed by the evaluators, and interpreted by network members who participated in sensemaking forums. The results were fed back to the network each year in the form of formal written reports that were widely distributed to network members, as well as through presentations to the network’s members.

Results

The SHRTN evaluation and our experiences as evaluators and KBs suggest that a SHRTN KB facilitates processes of learning whereby people are connected with tacit or explicit knowledge sources that will help them to resolve work-related challenges. To make this happen, KBs engage in a set of relational, technical, and analytical activities that help communities of practice (CoPs) to develop and operate, facilitate exchanges among people with similar concerns and interests, and help groups and individuals to create, explore, and apply knowledge in their practice. We also suggest that the role is difficult to define, emergent, abstract, episodic, and not fully understood.

Conclusions

The KB role within this knowledge network has developed and matured over time. The KB adapts to the social and technical affordances of each situation, and fashions a unique and relevant process to create relationships and promote learning and change. The ability to work with teams and to develop relevant models and feasible approaches are critical KB skills. The KB is a leader who wields influence rather than power, and who is prepared to adopt whatever roles and approaches are needed to bring about a valuable result.

【 授权许可】

   
2013 Conklin et al.; licensee BioMed Central Ltd.

【 预 览 】
附件列表
Files Size Format View
20140710013252731.pdf 201KB PDF download
【 参考文献 】
  • [1]Conklin J, Stolee P, Luesby D, Sharratt MT, Chambers LW: Enhancing service delivery capacity through knowledge exchange: The Seniors Health Research Transfer Network. Healthcare Management Forum 2007, 20:20-26.
  • [2]Chambers LW, Luesby D, Brookman C, Harris M, Lusk E: The Seniors Health Research Transfer Network knowledge network model: system-wide implementation for health and healthcare of seniors. Healthcare Management Forum 2010, 23:4-9.
  • [3]Conklin J, Stolee P: A Model for Evaluating Knowledge Exchange in a Network Context. Canadian Journal of Nursing Research 2008, 40:116-124.
  • [4]Creech H, Willard T: Managing knowledge networks for sustainable development. Winnipeg: International Institute for Sustainable Development; 2001.
  • [5]Provan KG, Milward HB: Do networks really work? A framework for evaluating public-sector organizational networks. Public Administration Review 2001, 61:414-423.
  • [6]Canadian Health Services Research Foundation: Network notes I: What’s all this talk about networks?. 2005. Accessed November 16, 2006. Available from: http://www.cfhi-fcass.ca/Libraries/Network_Notes_ENGLISH/Network_Notes_V_%E2%80%93_Managing_for_Innovation.sflb.ashx webcite
  • [7]Legare F: Assessing barriers and facilitators to knowledge use. In Knowledge translation in health care: Moving from evidence to practice. Edited by Strauss S, Tetroe J, Graham ID. Oxford: Wiley-Blackwell; 2009:83-93.
  • [8]Strauss SE, Tetroe J, Graham I: Defining knowledge translation. Canadian Medical Association Journal 2009, 181:165-168.
  • [9]Davenport TH, Prusak L: Working knowledge: How organization manage what they know. Boston MA: Harvard Business School Press; 1998.
  • [10]Hargadon BA: Firms as knowledge brokers: Lessons in pursuing continuous innovation. California Management Review 1998, 40:209-227.
  • [11]Hargadon BA, Fanelli A: Action and possibility: Reconciling dual perspectives of knowledge in organizations. Organization Science 2002, 13:290-302.
  • [12]Hinloopin J: The market for knowledge brokers. Small Business Economics 2004, 5:407-415.
  • [13]Zook MA: The knowledge brokers: Venture capitalists, tacit knowledge and regional development. International Journal of Urban and Regional Research 2004, 28:621-641.
  • [14]Lomas J: The in-between world of knowledge brokering. British Medical Journal 2007, 334:129-132.
  • [15]Robeson P, Dobbins M, DeCorby K: Life as a knowledge broker in public health. Journal of the Canadian Health Libraries Association 2008, 29:79-82.
  • [16]Eccles MP, Foy R: Linkage and exchange interventions. In Knowledge Translation in Health Care: Moving from Evidence to Practice. Edited by Strauss S, Tetroe J, Graham ID. Oxford: Wiley-Blackwell; 2009:123-125.
  • [17]Williams P: The Competent boundary spanner. Public Administration 2002, 80:103-124.
  • [18]Verona G, Prandelli E, Sawhney M: Innovation and virtual environments: Towards virtual knowledge brokers. Organization Studies 2006, 27:765-788.
  • [19]Lavis JN: Research, public policymaking, and knowledge-translation processes: Canadian efforts to build bridges. Journal of Continuing Education in the Health Professions 2006, 26:37-45.
  • [20]Estabrooks CA, Thompson DS, Lovely JJE, Hofmeyer A: A guide to knowledge translation theory. The Journal of Continuing Education for Health Professionals 2006, 26:25-36.
  • [21]Ward VL, House AO, Hamer S: Knowledge brokering: Exploring the process of transferring knowledge into action. BMC Health Services Research 2009, 9:12. BioMed Central Full Text
  • [22]Ward V, House A, Hamer S: Knowledge brokering: the missing link in the evidence to action chain? Evidence and Policy 2009, 5:267-279.
  • [23]Bielak AT, Campbell A, Pope S, Schaefer K, Shaxson L: From science communication to knowledge brokering: the shift from ‘science push’ to ‘policy pull. In Communicating science in social contexts: New models, new practices. Edited by Cheng D, Claessens M, Gascoigne T, Metcalfe J, Schiele B, Shie S. New York: Springer; 2008:201-226.
  • [24]Snow CC, Miles RE, Coleman JJ Jr: Managing 21st century network organizations. Organizational Dynamics 1992, 20:5-20.
  • [25]Jackson-Bowers E, Kalucy L, McIntyre E: Knowledge brokering. Focus on 2006, (4 2006):1-16. Retrieved November 2010 from http://www.phcris.org.au webcite
  • [26]Jordan ME, Lanham HJ, Crabtree BF, Nutting PA, Miller WL, Stange KC, McDaniel RR Jr: The role of conversation in health care interventions: enabling sensemaking and learning. Implementation Science 2009, 4:15. BioMed Central Full Text
  • [27]Lyons R, Warner G, Langille L, Phillips SJ: Piloting knowledge brokers to promote integrated stroke care in Atlantic Canada. In Evidence in Action, Acting on Evidence: A casebook of health services and policy research knowledge translation stories. : Canadian Institutes for Health Research; 2006:57-60. Downloaded on January 8, 2011, from http://www.cihr-irsc.gc.ca/e/29484.html webcite
  • [28]Kothari A, Birch S, Charles C: ‘Interaction’ and research utilization in health policies and programs: does it work? Health Policy 2005, 71:117-125.
  • [29]Ward V, Smith S, Carruthers S, Hamer S, House A: Knowledge Brokering: Exploring the process of transferring knowledge into action. Report of a project funded by the Medical Research Council 2010. Retrieved in November 2010 from http://www.leeds.ac.uk/lihs/psychiatry/kt/docs/Knowledge%20Brokering%20Final%20report.pdf webcite
  • [30]Burnett S, Brookes-Rooney A, Keogh W: Brokering knowledge in organizational networks: The SPN approach. Knowledge and Process Management 2002, 9:1-11.
  • [31]MacDermid C, Graham ID: Knowledge translation: Putting the ‘practice’ in evidence-based practice. Hand Clinics 2009, 25(1):125-43.
  • [32]von Malmborg F: Networking for knowledge transfer: towards an understanding of local authority roles in regional industrial ecosystem management. Business Strategy and the Environment 2004, 13:334-346.
  • [33]Gagnon M: Knowledge dissemination and exchange of knowledge. In Knowledge Translation in Health Care: Moving from Evidence to Practice. Edited by Strauss S, Tetroe J, Graham ID. Oxford: Wiley-Blackwell; 2009:235-245.
  • [34]Meyer M: The rise of the knowledge broker. Science Communication 2010, 32:118-127.
  • [35]Dobbins M, Robeson P, Ciliska D, Hanna S, Cameron R, O’Mara L, DeCorby K, Mercer S: A description of a knowledge broker role implemented as part of a randomized controlled trial evaluating three knowledge translation strategies. Implementation Science 2009, 4:23. BioMed Central Full Text
  • [36]Canadian Health Services Research Foundation: The Theory and Practice of Knowledge Brokering in Canada’s Health System. : ; 2003. Retrieved on October 25 2010 from www.chsrf.ca/brokering/pdf/Theory_and_Practice_e.pdf webcite
  • [37]Bate SP, Robert G: Knowledge management and communities of practice in the private sector: lessons for modernizing the National Health Service in England and Wales. Public Administration 2002, 80:643-663.
  • [38]Jansson SM, Benoit C, Casey L, Phillips R, Burns D: In for the long haul: Knowledge translation between academic and nonprofit organizations. Qualitative Health Research 2010, 20:131-143.
  • [39]McWilliam CL, Kothari A, Ward-Griffin C, Forbes D, Leipert B, Collaboration SWCCACHC: Evolving the theory and praxis of knowledge translation through social interaction: a social phenomenological study. Implementation Science 2009, 4:26. BioMed Central Full Text
  • [40]Russell D, Rivard L, Walter S, Roxborough L, Cameron D, Rosenbaum P, Bartlett D, Darrah J, Hanna S: Moving cerebral palsy research into practice: Do ‘Knowledge Brokers’ make a difference? Developmental Medicine & Child Neurology 2009, 51(Suppl. 2):76.
  • [41]Russell DJ, Rivard LM, Walter SD, RosenbaumP L, Roxborough L, Cameron D, Darrah J, Bartlett DJ, Hanna SE, Avery LM: Using knowledge brokers to facilitate the uptake of pediatric measurement tools into clinical practice: a before-after intervention study. Implementation Science 2010, 5:92. BioMed Central Full Text
  • [42]Clark G, Kelly L: New directions for knowledge transfer and knowledge brokerage in Scotland. : Office of Chief Researcher, Scottish Executive Social Research; 2005. Downloaded on November 4, 2010, from http://www.scotland.gov.uk/Publications/2005/09/2782919/29199 webcite
  • [43]Patton MQ: Developmental evaluation. Evaluation Practice 1994, 15:311-320.
  • [44]Patton MQ: Developmental evaluation: Applying complexity concepts to enhance innovation and use. New York: Guilford Press; 2010.
  • [45]Kitson AL, Rycroft-Malone J, Harvey G, McCormack B, Seers K, Titchen A: Evaluating the successful implementation of evidence into practice using the PARiHS framework: theoretical and practical challenges. Implementation Science 2008, 3:1. 1 of 12 to 12 of 12 BioMed Central Full Text
  • [46]Hsieh H, Shannon SE: Three approaches to content analysis. Qualitative Health Research 2005, 15:1277-1288.
  • [47]Braun V, Clarke V: Using thematic analysis in psychology. Qualitative Research in Psychology 2006, 3:77-101.
  • [48]Creswell JW: Qualitative inquiry and research design: Choosing among five traditions. Thousand Oaks, CA: Sage; 1998.
  • [49]Merriam SB: Case study research in education. San Francisco: Jossey-Bass; 1988.
  • [50]Hammersley M, Atkinson P: Ethnography: Principles in practice. 2nd edition. London: Routledge; 1995.
  • [51]Kolb D: Experiential learning: Experience as the source of learning and development. Upper Saddle River, NJ: Prentice Hall; 1984.
  • [52]Mumford A: The learning process. In Action learning in practice. 3rd edition. Edited by Pedler M. Aldershot, UK: Gower Publishing Ltd.; 1997:229-242.
  • [53]Raelin JA: Work-Based Learning: The new frontier of management development. Prentice Hall: Upper Saddle N.J; 2000.
  • [54]Wenger E, McDermott R, Snyder WM: Cultivating communities of practice: A guide to managing knowledge. Boston: Harvard Business School Press; 2002.
  • [55]Fullan M: Leadership & sustainability: System thinkers in action. Thousand Oaks, CA: Corwin Press; 2005.
  • [56]Harris M: The National Knowledge Brokering Initiative: Proposal to the Canadian Dementia Knowledge Translation Network Management Group. Canada: Canadian Dementia Resource and Knowledge Exchange; 2009. Available from the author: meganharris@sympatico.ca
  • [57]Lusk E, Harris M: Knowledge Brokering in the Canadian Mental Health and Dementia Health Care System: Literature Review. Canada: Canadian Dementia Knowledge Translation Network; 2010. Available from http://www.dementiaknowledgebroker.ca/docs/knowledge-brokering/knowledge-brokering-literature-review webcite
  文献评价指标  
  下载次数:3次 浏览次数:6次