The use of PDSA methodology to evaluate and optimise an inner city memory clinic: a quality improvement project

BMC Geriatrics

Elizabeth L Sampson⁵  Barbara Fitzpatrick¹  Therese Shaw²  Francesca Bell³  Jennifer Perry⁴ 

[1] Haringey Memory Service, St Ann’s Hospital, Barnet Enfield and Haringey Mental Health Trust, London, UK;Community Old Age Psychiatry, St Ann’s Hospital, Barnet Enfield and Haringey Mental Health Trust, London, UK;Specialist CAMHS, Milton Keynes Community Health Service, Central and North West London NHS Trust, Milton Keynes, UK;START Team (Assertive Outreach Team for Homeless People in Southwark, Lambeth and Lewisham), South London and Maudsley NHS Trust, London, UK;Marie Curie Palliative Care Research Unit, UCL Mental Health Sciences Unit, University College London Medical School, London, UK

关键词: Quality improvement;    Dementia;    Memory service;   

Others  :  855523
DOI  :  10.1186/1471-2318-14-4

 received in 2013-09-24, accepted in 2014-01-08,  发布年份 2014

【 摘 要 】

The Memory Services National Accreditation Programme states that memory services should provide “timely access to assessment and diagnosis” of dementia. We undertook a quality improvement project using Plan-Do-Study-Act methodology to improve patient access to an inner city memory service. This report focuses on the third Plan-Do-Study-Act cycle where, in 2012, we aimed to shorten the time from memory service referral to assessment and to diagnosis. The time from referral to assessment increased but the time from referral to diagnosis and to treatment decreased. Other memory clinics could use Plan-Do-Study-Act to enable faster diagnosis and better care for patients with dementia.

【 授权许可】

   
2014 Perry et al.; licensee BioMed Central Ltd.

【 图 表 】

【 参考文献 】

• [1]Alzheimer’s Society: Dementia 2013 Infographic. http://www.alzheimers.org.uk/infographic webcite
• [2]National Audit Office: Improving Services and Support for People with Dementia. http://www.nao.org.uk/wp-content/uploads/2007/07/0607604es.pdf webcite
• [3]Memory Services National Accreditation Programme and Royal College of Psychiatrists Centre for Quality Improvement: Standards for Memory Services. http://www.rcpsych.ac.uk/pdf/MSNAP%203rd%20Edition%20Standards%202012%20-%20Web%20Version.pdf webcite
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