Causes of discomfort in the academic workplace and their associations with the different burnout types: a mixed-methodology study

BMC Public Health

Javier García-Campayo²  Santiago Gascón²  Ángela Asensio-Martínez²  José Miguel Carrasco¹  Javier Prado-Abril³  Jesús Montero-Marín² 

[1] Research Unit, Spanish Rheumatology Society, Madrid, Spain;REDIAPP “Research Network on Preventative Activities and Health Promotion” (RD06/0018/0017), Zaragoza, Spain;Psychiatry Service, Miguel Servet University Hospital, Zaragoza, Spain

关键词: Mixed-methodology;    Qualitative and quantitative analysis;    BCSQ-36;    Workplace discomfort;    University;    Burnout subtypes;   

Others  :  1161384
DOI  :  10.1186/1471-2458-13-1240

 received in 2013-04-26, accepted in 2013-12-26,  发布年份 2013

【 摘 要 】

Background

Burnout is the result of prolonged workplace exposure to chronic stress factors and may present itself in one of the following subtypes: “frenetic”, “under-challenged” and “worn-out”. The aims of the present study were to identify the causes of workplace discomfort that affect employees in large organizations and to determine the predictive power of these causes with regard to the burnout subtypes.

Method

We employed a qualitative and quantitative analysis (QQA), using a cross-sectional design with an online survey administered to a randomly selected sample of University workers (n = 409). To determine the causes of discomfort, we raised the following open question: “What aspects of your work generate discomfort for you?”. The responses were subjected to content analysis and categorized by three independent referees. The concordance between the responses was estimated with the kappa coefficient (k). Subtype classification was assessed according to the “Burnout Clinical Subtype Questionnaire” (BCSQ-36). The degree of association between the motives for the complaint and the burnout profiles was evaluated using adjusted odds ratio (OR), which was based on multivariate logistic regression models.

Results

The causes of discomfort included: physical environment (setting aspects, material conditions, journey/access), organization (schedules, structure, functions, interpersonal relations) and individual conditions (workload, powerlessness, rewards, negligence). The concordance index between the referees was k = 0.80. Employees who were upset with the hierarchical structure were more likely to be classified as frenetic (OR = 4.32; 95% CI = 1.43-13.06; p = 0.010); those who complained of routine duties were more likely to be classified as under-challenged (OR = 5.33; 95% CI = 1.84-15.40; p = 0.002); those whose discomfort was caused by structure control systems were more likely to be classified as worn-out (OR = 6.13; 95% CI = 1.57-23.91; p = 0.009).

Conclusions

The causes of discomfort among the different burnout subtypes are primarily attributable to the organization itself, in response to the structure and functions. The associations observed between the different subtypes and motives for complaint are consistent with the clinical profile-based syndrome definition, which suggests that interventions should be case-specific.

【 授权许可】

   
2013 Montero-Marín et al.; licensee BioMed Central Ltd.

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