Redefining the business process of Department of Food Security and Agriculture in Government of Surabaya City

International Conference on Industrial and Systems Engineering 2017

Cahyono, H.^1 ; Wessiani, N.A.^2

Department of Business Management, Universitas Internasional Semen Indonesia, Gresik, Indonesia^1

Department of Industrial Engineering, Institut Teknologi Sepuluh Nopember, Kampus ITS, Sukolilo-Surabaya

60111, Indonesia^2

关键词: Business Process;    Food security;    Indonesia;    Standard operating procedures;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/337/1/012056/pdf
DOI  :  10.1088/1757-899X/337/1/012056

来源: IOP

【 摘 要 】

Government of Indonesia has been launched the bureaucratic reform program since 2010. One of the action is conducted restructuring organization in all city governments. Department of Food Security and Agriculture in Government of Surabaya City is the result of merger from two Department, namely Bureau of Food Security and Department of Agriculture. This merger makes Department of Food Security and Agriculture to redefine their business process. The new business process is needed to be defined in order to align the new structure with the long term strategic planning of Surabaya City Government. This research aims to redefine the business process of Department of Food Security and Agriculture in Government of Surabaya City. The CIMOSA model is adopted for identifying the activities in the business process. The new business process is important for the department to allocate their resource, mainly the human resource and as the main input for the department to build their standard operating procedure.