Modelling impulsive factors for electronics and restaurant coupons' e-store display

International Conference on Industrial and Systems Engineering 2017

Ariningsih, P.K.^1 ; Nainggolan, M.^1 ; Sandy, I.A.^1

Department of Industrial Engineering, Universitas Katolik Parahyangan, Bandung, Indonesia^1

关键词: Internal factors;    Literature studies;    Marketing factors;    Preliminary model;    Special factors;    Structural equation modeling;    Trust factor;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/337/1/012048/pdf
DOI  :  10.1088/1757-899X/337/1/012048

来源: IOP

【 摘 要 】

In many times, the increment of e-store visitors does not followed by sales increment. Most purchases through e-commerce are impulsive buying, however only small amount of study is available to understand impulsive factors of e-store display. This paper suggests a preliminary concept on understanding the impulsive factors in Electronics and Restaurant Coupons e-store display, which are two among few popular group products sold through e-commerce. By conducting literature study and survey, 31 attributes were identified as impulsive factors in electronics e-store display and 20 attributes were identified as impulsive factors for restaurant coupon e-store. The attributes were then grouped into comprehensive impulsive factors by factor analysis. Each group of impulsive attributes were generated into 3 factors. Accessibility Factors and Trust Factors appeared for each group products. The other factors are Internal Factors for electronics e-store and Marketing factors for restaurant coupons e-store. Structural Equation Model of the impulsive factors was developed for each type of e-store, which stated the covariance between Trust Factors and Accessibility Factors. Based on preliminary model, Internal Factor and Trust Factor are influencing impulsive buying in electronics store. Special factor for electronics e-store is Internal Factor, while for restaurant coupons e-store is Marketing Factor.