Characteristic and Competency Measurement Instrument Development for Maintenance Staff of Mechanical Expertise with SECI Method: A Case of Manufacturing Company

4th Asia Pacific Conference on Manufacturing Systems; 3rd International Manufacturing Engineering Conference

Mahatmavidya, P.A.^1 ; Soesanto, R.P.^1 ; Kurniawati, A.^1,2 ; Andrawina, L.^1

Industrial Engineering Faculty, Telkom University, Bandung

40257, Indonesia^1

Industrial Engineering Department, Bandung Institute of Technology, Bandung

40132, Indonesia^2

关键词: Basic characteristics;    Explicit knowledge;    Five levels;    Human resource is;    Maintenance staff;    Manufacturing companies;    Measurement instruments;    Tacit knowledge;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/319/1/012008/pdf
DOI  :  10.1088/1757-899X/319/1/012008

来源: IOP

【 摘 要 】

Human resource is an important factor for a company to gain competitiveness, therefore competencies of each individual in a company is a basic characteristic that is taken into account. The increasing employee's competency will affect directly to the company's performance. The purpose of this research is to improve the quality of human resources of maintenance staff in manufacturing company by designing competency measurement instrument that aims to assess the competency of employees. The focus of this research is the mechanical expertise of maintenance staff. SECI method is used in this research for managing knowledge that is held by senior employees regarding employee competence of mechanical expertise. The SECI method converts the knowledge of a person's tacit knowledge into an explicit knowledge so that the knowledge can be used by others. The knowledge that is gathered from SECI method is converted into a list of competence and break down into the detailed competency. Based on the results of this research, it is known that 11 general competencies, 17 distinctive competencies, 20 indicators, and 20 item list for assessing the competencies are developed. From the result of competency breakdown, the five-level instrument of measurement is designed which can assist in assessing employee's competency for mechanical expertise.