Using of New Management Approaches in the Field of Personal Marketing in the Transport Company

World Multidisciplinary Civil Engineering-Architecture-Urban Planning Symposium - WMCAUS

土木建筑工程

Matusova, Dominika^1 ; Gogolova, Martina^1

University of Zilina, Faculty of Operation and Economics of Transport and Communications, Department of Economics, Univerzitna 8215/1, Zilina

010 26, Slovakia^1

关键词: Business vision;    Facility management;    Facility managers;    Operation and maintenance;    Personnel management;    Railway company;    Theory and practice;    Transport companies;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/245/4/042027/pdf
DOI  :  10.1088/1757-899X/245/4/042027

学科分类：土木及结构工程学

来源: IOP

【 摘 要 】

Personal marketing is a relatively new field in the theory and practice of human resources (HR) activities in the corporate and business sector. As a separate area of HR management was established of the earmarking of personnel management. In the article is mentioned about the facility manager. This position introduces a specific category - behaviour of manager. The facility manager has to dispose the skills from the areas: operation and maintenance, property, facility management processes, human factors of environment, planning, function devices, finance and quality management and innovation and communication. In the article is described the situation in transport company, specifically - Railway Company Slovakia, Inc. (ZSSK). Employees of the company works in departments as: managers, sellers, operators for services and maintenance, economists and controllers. The transport company had 5949 employees in 2015. That was about 108 employees more than the previous year. Facility manager and the company, set the targets which want to achieve within the planned time. Beyond the objectives are fundamental the values of company, business vision and mission.