Informational system as an instrument for assessing the performance of the quality management system

5th ModTech International Conference - Modern Technologies in Industrial Engineering

Rohan, R.^1 ; Rou, M.M.^1

POLITEHNICA University of Bucharest, Department of Manufacturing Engineering, Splaiul Independenei, No. 313, Bucharest

060042, Romania^1

关键词: Current situation;    Decision making process;    Effective management;    Informational system;    Management analysis;    Management principles;    Potential risks;    Quality management systems;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/227/1/012110/pdf
DOI  :  10.1088/1757-899X/227/1/012110

来源: IOP

【 摘 要 】

At present there is used a significant number of techniques and methods for diagnosis and management analysis which support the decision-making process. All these methods facilitate reaching the objectives for improving the results through efficiency, quality and customer satisfaction. By developing a methodology for analysing the problems identified in the macro-productive companies there can be brought outstanding benefits to the management and there are offered new perspectives on the critical influencing factors within a system. Through this paper we present an effective management strategy, applicable to an organization with productive profile in order to design an informational system aimed to manage one of its most important and complex systems, namely the coordination of the quality management system. The informational organisation of the quality management system on management principles, ensures an optimization of the informational energy consumption, allowing the management to deal with the following: to ascertain the current situation; to seize the opportunities, but also the potential risks afferent to the organisation policy; to observe the strengths and weaknesses; to take appropriate decisions and then to control the effects obtained. In this way, the decisional factors are able to better understand the available opportunities and to base more efficiently the process of choosing the alternatives.