Performance Measurement using KPKU- BUMN in X School Education Foundation

International Conference on Engineering and Technology for Sustainable Development 2015

工业技术;经济学

Arijanto, Sugih^1 ; Harsono, Ambar^1 ; Taroepratjeka, Harsono^1

Jurusan Teknik Industri, Institut Teknologi Nasional (Itenas), Bandung, Indonesia^1

关键词: Baldrige criteria;    Elementary schools;    Excellence;    KPKU-BUMN;    Market outcomes;    MBCfPE;    Performance measurements;    School education;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/105/1/012021/pdf
DOI  :  10.1088/1757-899X/105/1/012021

学科分类：工业工程学

来源: IOP

【 摘 要 】

The purpose of this research is to determine X School's Strengths and Opportunity of Improvement through performance measurement using KPKU-BUMN (Kriteria Penilaian Kinerja Unggul - Kementerian Badan Usaha Milik Negara). KPKU-BUMN is developed based on Malcolm Baldrige Criteria for Performance Excellent (MBCfPE). X school is an education foundation at Bandung that has provides education from kindergarten, elementary school, to junior and senior high school. The measurement is implemented by two aspects, Process and Result. The Process is measured by A-D-L-I approaches (Approach- Deployment-Learning- Integration), on the other hand The Result is measured by Le-T-C-I approach (Level-Trend- Comparison-Integration). There are six processes that will be measured: (1) Leadership, (2) Strategic Planning, (3) Customer Focus, (4) Measurement, Analysis and Knowledge Management, (5) Work Force Focus, and (6) Operation Focus. Meanwhile, the result are (a) product & process outcomes, (b) customer-focused outcomes, (c) workforce-focused outcomes, (d) leadership & governance outcomes, and (e) financial & market outcomes. The overall score for X School is 284/1000, which means X School is at "early result" level at "poor" global image.