Insurance Contract Analysis for Company Decision Support in Acquisition Management

International Conference on Computing and Applied Informatics 2016

物理学;计算机科学

Chernovita, H.P.^1 ; Manongga, D.^1 ; Iriani, A.^1

Faculty of Information Technology, Satya Wacana Christian University, 52-56 Diponegoro Street, Salatiga, Indonesia^1

关键词: Acquisition management;    Contract conditions;    Decision supports;    Insurance companies;    Insurance contracts;    Payment methods;   

Others  :  https://iopscience.iop.org/article/10.1088/1742-6596/801/1/012021/pdf
DOI  :  10.1088/1742-6596/801/1/012021

学科分类：计算机科学（综合）

来源: IOP

【 摘 要 】

One of company activities to retain their business is marketing the products which include in acquisition management to get new customers. Insurance contract analysis using ID3 to produce decision tree and rules to be decision support for the insurance company. The decision tree shows 13 rules that lead to contract termination claim. This could be a guide for the insurance company in acquisition management to prevent contract binding with these contract condition because it has a big chance for the customer to terminate their insurance contract before its expired date. As the result, there are several strong points that could be the determinant of contract termination such as: 1) customer age whether too young or too old, 2) long insurance period (above 10 years), 3) big insurance amount, 4) big amount of premium charges, and 5) payment method.