A guideline for interpersonal capabilities enhancement to support sustainable facility management practice

4th International Conference on Civil and Environmental Engineering for Sustainability

地球科学;生态环境科学;经济学

Sarpin, Norliana^1 ; Kasim, Narimah^1 ; Zainal, Rozlin^1 ; Noh, Hamidun Mohd^1

Department of Construction Management, Faculty of Technology Management and Business, Universiti Tun Hussein Onn Malaysia (UTHM), Johor, Malaysia^1

关键词: Development phasis;    Education and training;    Facility management;    Literature studies;    Questionnaire surveys;    Reducing energy consumption;    Specific knowledge;    Sustainable facility managements;   

Others  :  https://iopscience.iop.org/article/10.1088/1755-1315/140/1/012116/pdf
DOI  :  10.1088/1755-1315/140/1/012116

学科分类：环境科学（综合）

来源: IOP

【 摘 要 】

Facility management is the key phase in the development cycle of an assets and spans over a considerable length of time. Therefore, facility managers are in a commanding position to maximise the potential of sustainability through the development phases from construction, operation, maintenance and upgrade leading to decommission and deconstruction. Sustainability endeavours in facility management practices will contribute to reducing energy consumption, waste and running costs. Furthermore, it can also help in improving organisational productivity, financial return and community standing of the organisation. Facility manager should be empowered with the necessary knowledge and capabilities at the forefront facing sustainability challenge. However, literature studies show a gap between the level of awareness, specific knowledge and the necessary skills required to pursue sustainability in the facility management professional. People capability is considered as the key enabler in managing the sustainability agenda as well as being central to the improvement of competency and innovation in an organisation. This paper aims to develop a guidelines for interpersonal capabilities to support sustainability in facility management practice. Starting with a total of 7 critical interpersonal capabilities factors identified from previous questionnaire survey, the authors conducted an interview with 3 experts in facility management to assess the perceived importance of these factors. The findings reveal a set of guidelines for the enhancement of interpersonal capabilities among facility managers by providing what can be done to acquire these factors and how it can support the application of sustainability in their practice. The findings of this paper are expected to form the basis of a mechanism framework developed to equip facility managers with the right knowledge, to continue education and training and to develop new mind-sets to enhance the implementation of sustainability measures in FM practices.