An Overview of Total Quality Management (TQM) practice in Construction Sector

4th International Conference on Civil and Environmental Engineering for Sustainability

地球科学;生态环境科学;经济学

Likita, A.J.^1,2 ; Zainun, N.Y.^1 ; Abdul Rahman, I.^1 ; Abdul Awal, A.S.M.^1 ; Alias, A.R.^1 ; Abdul Rahman, M.Q.^2 ; Mohamed Ghazali, F.E.^3

Jamilus Research Center (JRC), Faculty of Civil and Environmental Engineering, Universiti Tun Hussein Onn Malaysia, Batu Pahat, Malaysia^1

Center of Diploma Studies, Universiti Tun Hussein Onn Malaysia, Batu Pahat, Malaysia^2

School of Civil Engineering, Universiti Sains Malaysia, Nibong Tebal, Penang, Malaysia^3

关键词: Construction professionals;    Construction projects;    Construction sectors;    Quality management practices;    Saudi Arabia;    South Africa;    Total quality managements (TQM);   

Others  :  https://iopscience.iop.org/article/10.1088/1755-1315/140/1/012115/pdf
DOI  :  10.1088/1755-1315/140/1/012115

学科分类：环境科学（综合）

来源: IOP

【 摘 要 】

In construction sector TQM can be termed as a philosophy which guides construction professionals on the proper execution of construction projects in terms of quality. The aim of this paper is to discuss on quality management practice in construction sector. This paper evaluated five previous researches and the findings were discussed to find a conclusion of TQM practise in construction sector. The study found that TQM had been successfully practice in construction sector at Saudi Arabia, India, US and South Africa. Application of Artificial Neural Network (ANN) help to improve the implementation of TQM in construction sector. In conclusion, quality management practices will give better control of processes in construction sector.