Spatial service delivery system for smart licensing & enforcement management

8th IGRSM International Conference and Exhibition on Geospatial & Remote Sensing

地球科学;计算机科学

Wahap, N.A.^1 ; Ismail, N.M.^2 ; Nor, N.M.^1,3 ; Ahmad, N.^1 ; Omar, M.F.^1 ; Termizi, A.A.A.^1 ; Zainal, D.^1 ; Noordin, N.M.^2 ; Mansor, S.^3

Agensi Angkasa Negara (ANGKASA), Pusat Angkasa Negara, Banting, Selangor

42700, Malaysia^1

Geoinfo Services Sdn. Bhd. 31, Jalan Bandar 2, Taman Melawati, Wilayah Persekutuan Kuala Lumpur

53100, Malaysia^2

Geospatial Information Science Research Centre (GISRC), Fakulti Kejuruteraan, Universiti Putra Malaysia, Serdang, Selangor

43400, Malaysia^3

关键词: Enforcement practices;    License management;    Local authorities;    Operation management;    Physical locations;    Service delivery;    Service delivery system;    Spatial informations;   

Others  :  https://iopscience.iop.org/article/10.1088/1755-1315/37/1/012023/pdf
DOI  :  10.1088/1755-1315/37/1/012023

学科分类：计算机科学（综合）

来源: IOP

【 摘 要 】

Spatial information has introduced a new sense of urgency for a better understanding of the public needs in term of what, when and where they need services and through which devices, platform or physical locations they need them. The objective of this project is to value- add existing license management process for business premises which comes under the responsibility of Local Authority (PBT). Manipulation of geospatial and tracing technology via mobile platform allows enforcement officers to work in real-time, use a standardized system, improve service delivery, and optimize operation management. This paper will augment the scope and capabilities of proposed concept namely, Smart Licensing/Enforcement Management (SLEm). It will review the current licensing and enforcement practice of selected PBT in comparison to the enhanced method. As a result, the new enhanced system is expected to offer a total solution for licensing/enforcement management whilst increasing efficiency and transparency for smart city management and governance.