Architecture of a Technology Platform for sustainable tourism management under the NTS-TS 002 standard

Expotecnología 2018 Research, Innovation and Development in Engineering

工业技术（总论）

Garcia Ramirez, F.^1 ; Puello Beltrán, J.^1

Tecnologico Comfenalco-Cartagena, Faculty of Engineering. Systems Engineering Program, Colombia^1

关键词: Diagnostic process;    Management Model;    Sustainable tourism;    Technical norms;    Technology platforms;    Tourism activities;    Tourism sectors;    WEB application;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/519/1/012029/pdf
DOI  :  10.1088/1757-899X/519/1/012029

学科分类：工业工程学

来源: IOP

【 摘 要 】

The importance of the tourism sector in Colombia has focused on aspects related to competitiveness and sustainability given the impact of tourism activity in the different destinations where it is developed. In order to maintain this advantage, it is essential to strengthen the management of sustainable tourism, optimizing the benefits for users, the destination and the local economy, while minimizing impacts on the environment. In this sense, the governmental demands oriented towards the implementation of these policies in the sector, as indicated by the Sectorial Technical Norms (NTS), specifically, the NTS-TS 002, requires the support of a technological management tool that allows the controlled development of the activities and indicators established by the regulations. Based on this need in the tourism sector, a research project was developed based on the proposal of a management model of the NTS-TS 002 standard, was articulated with a software architecture that later will be specified in a web application to support the diagnostic process, monitoring of the indicators included in the standard and which allow accommodation and lodging establishments to be subsequently certified.