Influence of stakeholder management and communications management in choosing of the best product achieve quality by Analytic Hierarchy Process method

2nd International Conference on Sustainable Engineering Techniques

工业技术（总论）

Al-Saedi, Alaa^1 ; Paslawski, Jerzy^1

Poznan University of Technology, Faculty of Civil and Environmental Engineering, Construction Technology Management, Jana Pawla II, Poznan

61-139, Poland^1

关键词: AHP method;    Assessment matrixes;    Stake holders;    Stakeholder management;    Stakeholder map table;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/518/2/022068/pdf
DOI  :  10.1088/1757-899X/518/2/022068

学科分类：工业工程学

来源: IOP

【 摘 要 】

This article investigate an analytical study of the stakeholder management and the communications management of Ready Mix Concrete, its importance and the role to identify, plan, management, engagement and control engagement in process of production to make decision about the best product achieve quality through the Analytic Hierarchy Process method (AHP) to compare criteria and variances pairwise comparison to choose best product meet with the requirements of quality management. The choice (best product) will determine the quality of actions that we can take without losses of costs for development of other products that can consume the time, effort and cost to correct or update its progress in the production process. Our choice of a product that reduces costs will help us to determine the tests and inspections that can achieve and have the most impact on quality (control and assurance). The Stakeholder management and communications management help us to determine criteria and variances as well as management. The author uses Expert Choice software for submitting goals, criteria, pairwise comparison of criteria and as well as submitting of alternatives. Moreover, the study of information base on the matrices of pairwise comparison to the alternatives with respect to cost, meet with standards, experience of functional manager, the reliability of engineering system, quality of human resources, safety and the analysis of the results based on sensitivity criterion, performance sensitivity, dimensional sensitivity, dynamic sensitivity, and the opinion of the experts, the best product achieve quality is Ready Mix Concrete more than other main products.