Developing intercultural communication competence of operating staff within corporate training program

1st International Scientific Practical Conference "Breakthrough Technologies and Communications in Industry"

工业技术（总论）;无线电电子学

Astafurova, T.N.^1 ; Kozlova, O.P.^1

Volgograd State Technical University, Russia^1

关键词: Communicative components;    Corporate training programs;    Experimental teachings;    Improving efficiency;    Inter-cultural communications;    Intercultural competence;    Production personnel;    Professional competence;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/483/1/012075/pdf
DOI  :  10.1088/1757-899X/483/1/012075

学科分类：工业工程学

来源: IOP

【 摘 要 】

Global integration and globalization processes forced numerous companies in non-English-speaking countries, including Russia, to enter foreign markets and establish joint ventures. Such state of affairs stimulated companies' reliance on English as the language of corporate discourse and international cooperation as concepts, terminology and legal documentation in English have already been shaped and do not cause discrepancies. Therefore joint ventures began to pay special attention to advanced training of production personnel in terms of mastering intercultural professional competence. The current paper deals with the ways of improving efficiency of production personnel within corporate vocational training. The paper is an attempt to present a multi-faceted model of mastering intercultural professional competence and describe its implementation in three modules converging sociocultural knowledge, linguistic skills and ability to cooperate effectively in English. The paper emphasizes the corporate program learning content, technologies of mastering sociocultural, lexico-grammatical and communicative components of intercultural competence. The paper presents the results of experimental teaching and confirms a greater efficiency of the developed model.