Conflict communications in the production management

1st International Scientific Practical Conference "Breakthrough Technologies and Communications in Industry"

工业技术（总论）;无线电电子学

Sukhova, A.S.^1 ; Selezneva, I.G.^1 ; Naumov, I.N.^1

Volgograd State Technical University, 28 Lenin Avenue, Volgograd

400005, Russia^1

关键词: Conflict situation;    Production management;   

Others  :  https://iopscience.iop.org/article/10.1088/1757-899X/483/1/012036/pdf
DOI  :  10.1088/1757-899X/483/1/012036

学科分类：工业工程学

来源: IOP

【 摘 要 】

In this article, the nature of conflict communications between the executive and the subordinates in the sphere of production management is investigated, as well as possible strategies and patterns of behavior for both parties are determined. Also, the causes, mechanisms, and solutions for conflict communications are analyzed. This article presents the results of the practical research carried out at Volgograd's two enterprises. In this research, the way the executive's style of behavior in a conflict situation influenced the relationship with subordinates was studied.