Enhancing Collaboration Services with Business Context Models

Workshops on Cooperative Systems and Context, and Groupware and Context

Marielba Zacarias ; Ana Rita Marques ; H. Sofia Pinto ; José Tribolet

Others  :  http://CEUR-WS.org/Vol-133/CSGC_No10_Zacarias.pdf
PID  :  1918

来源: CEUR

【 摘 要 】

In this paper we refine an organizational model to describe the execution of business activities. The model offers a dynamic, actor-centered, context-based and business process oriented perspective of the organization that explicitly addresses information, cooperation and collaboration needs derived from human multi-tasking capabilities. This modeling approach aims to facilitate the design of collaboration services capable of providing a more appropriate support for groups of interacting individuals. We illustrate our model with an example from an on-going case study, which was elaborated applying speech act theory to case study observations.